Contact Us

Online Poker is an independent review site for players comparing real money poker apps and sites in the US. If you've spotted something that needs updating, want to ask about how we rank operators, or have feedback on a page, this is where to send it.

What We Can Help With

We cover the operator side of online poker — reviews, ratings, comparisons of deposit bonuses, traffic, game selection and payout options. Reach out if you want to:

• Report outdated information, such as a bonus that's changed or a payment method that's no longer offered
• Flag a broken link, a factual error, or something that reads unclearly on any of our pages
• Ask a general question about how we research and score the sites listed on Online Poker
• Suggest an online poker app or site you think deserves a look for a future review
• Raise a concern about how a promotion or offer is presented on our pages

What We Can't Help With

We're a comparison and review site, not an operator. That means a few things are outside what we can resolve directly:

• Account issues — password resets, deposits, withdrawals, verification (KYC) or frozen accounts need to go through the poker site or app in question, not us. Check their support page or app for a help or contact option.
• Bonus disputes — if a welcome bonus or deposit match didn't credit as expected, the operator's support team handles that, since they hold the account and the wagering records.
• Billing on the poker sites themselves — any charge to a card, ACH transfer or e-wallet linked to a poker account is between you and that operator's payments team.

If you're unsure who to contact for an account or payment issue, look for a "Support," "Help," or "Contact" link inside the poker app or on the operator's own website — most regulated US sites list this clearly in the account menu or footer.

A Note on How This Site Makes Money

Online Poker earns commission when readers click through to some of the sites we review and sign up. This never changes how a site is scored — commercial relationships don't buy a better ranking or a higher spot on our reviews. We disclose this plainly because we'd rather you trust what you read here than click through blind.

Before You Reach Out

A few quick checks that often save a round trip:

1. If your question is about how we scored or ranked a specific site, our About Us page explains our general approach to research and rating.
2. If your question concerns problem gambling, setting limits, or self-exclusion, our Responsible Gambling page has resources and the national helpline.
3. If it's about site usage terms or how the content on Online Poker may be used, check our Terms and Conditions first.

Playing Responsibly

Online poker is a game of skill and chance played for real money, and outcomes are never guaranteed — no site or strategy removes that risk. If poker stops feeling like entertainment, or you're finding it hard to stick to limits you've set, support is available. In the US, the National Council on Problem Gambling helpline is 1-800-GAMBLER. All real money poker on this site is intended for players aged 21 and over, in line with the minimum gambling age set by most regulated US states (a small number set it at 18) — never play on a site that doesn't verify age and eligibility for your state.

Getting a Response

We read every message that comes in, though as an independent site we can't guarantee a reply time and we don't offer live or phone support. General questions about our content, corrections and site feedback get priority. If your message is really an account or payment matter for a specific poker app, we'll point you back to that operator's own support channel rather than try to resolve it ourselves, since we don't have access to your account.